Frequently Asked Questions
GENERAL
What is Live Further?
Live Further is a propery manager focused on mid-term room rentals in shared flats
What benefits does Live Further bring?
Let our customers and co-workers tell you their opinion on the matter Meet our people
Who can stay with Live Further?
Anyone who is aged between 18 and 35 years old, and is coming to Barcelona to study or work.
Do you accept couples?
We rent our rooms to individuals only, and as such do not accept couples.
Minimum and maximum stay
The minimum stay is 1 month and the maximum stay is 11 months, with the option to renovate your contract afterwards
I found a room I like - Can I visit the flat in person before booking?
To not disturb our tenants we only perform online visits. We will provide you with pictures, video tours and floor plans so you can revisit the property as many times as you wish. In case the room is empty we will install a Wyze cam in it so you can have a live online visit of the room in our office.
Do I need an insurance?
If you want to insure your belogings, you will need to get your own insurance.
How does the airport transfer work?
If you are arriving at Barcelona Airport (El Prat de Llobregat) on the same day as your check-in takes place, we can provide free airport transfer to take you directly to your flat. We only require your flight information, and at least 72 hours notice prior to your arrival to make the arrangements. Please check the Arrival Video
How can I check-in?
You can check-in any time after 15:00 and before 18:00 (time of arrival to the flat) on the day you reserve from. If a reservation starts on a weekend or public holiday, then the check-in will take place on the next business day. Check-in involves visually verifying the property, going over and signing the lease, handing over keys, and a tour of the surrounding area. Please check the Checkin Video
How can I check-out?
If you're leaving on the day your contract ends, the check-out takes place before 12:00pm. If you're leaving before the last contractual day, the check-out takes place at any time that is convenient for you. Please be aware that any personal belongings remaining in the flat after the checkout will be disposed of. Please check the Checkout video
When will I get my deposit back?
Your deposit is transferred back to you within 30 days after your contractual checkout date.
BOOKING PROCEDURE
Why do I need to provide my home address?
The contracts between the landlords and the tenants are temporary. This means that the room to be booked is not the permanent address of the tenant but a temporary housing for work or study purposes.
What documents do I need during the booking procedure?
A PDF of your passport and the acceptance letter of your university or company enrollment.
Why do you have to approve my booking?
We must approve your booking in order to validate that you are a good match for your potential flatmates.
When do I sign my rental contract?
Although your contract is available in the customer area you will sign it upon arrival.
In which language will I sign my rental contract?
The rental contract will be signed in the country's local language. Nevertheless, we can provide an English copy so you have a clear idea of what you are signing.
PAYMENT SYSTEM
How does the payment system work?
- When booking: the one-time Live Further registration fee.
- Once you arrive: security deposit (equal to one month’s rent) + first month's rent
- During your stay: monthly paying of the rent (between the first and fifth day of each month)
How do you pay?
Live Further's fee is to be paid through our online gateway. Deposit and monthly rent must be in cash or via bank transfer. Our bank account details are available in your customer area. All payments must be in euros.
When should I pay the monthly rent?
We expect you to pay the monthly rent within the first 5 days of the month.
CANCELATION POLICY
Before arriving to the apartment If you cancel your booking more than 1 month prior to your checkin date you will be refunded the one time Live Further fee. Please be aware that if you decide to modify your checkin-date after your booking has been accepted Live Further will be able to cancel your reservation and retain the one time Live Further fee.
Once in the apartment If you decide to leave earlier than stated, you can do so with no extra cost by giving us written notice 30 days in advance.
LIVING
What is included in the rent?
All utility bills* (water, gas and electricity), Wi-Fi and monthly cleaning of common areas* are included in the rent.
*However, we encourage you to use the utilities responsibly and therefore there is a limit in the consumption. Any consumption from this limit onwards is considered a misuse.
*Please have in mind that it's your responsibility to keep your room clean and keep your flat tidy on a daily basis, performing tasks that include, but are not limited to: throwing out the garbage and cleaning the kitchen after cooking and eating.
Towels and the first bedding pack (duvet, pillow, linen) are provided upon arrival and collected at the end.
What are the guest policies?
Daily visitors are always allowed. Guests staying overnight on weekends can stay without permission. If a guest stays over during the week, you need permission from your flatmates and LF. In any case, guests are only allowed to stay in your room, never in the common areas.
Can I smoke in my room?
Unfortunately not.
All Live Further accommodations are non-smoking.
